At Al Safwah Telecom LLC, we are committed to providing you with an exceptional shopping experience, including fast and reliable delivery. Here are the full details of our shipping policy:
1. Shipping Methods
1.1. Worldwide Shipping
We offer free shipping on all orders with no additional fees.
- Delivery time:
Delivery usually takes 5 to 12 business days after the product is shipped, depending on your location.
Orders are shipped within 3 business days after payment confirmation. - Tracking codes:
Tracking information is sent within 4 to 5 business days once we receive it from our suppliers. - Delivery Guarantee:
We guarantee delivery of all orders. In case of loss or misplacement during transit, we will fully refund your order. All packages are shipped with loss insurance and free tracking for 100% secure delivery.
Important note:
In some cases, factors beyond our control (strikes, peak periods, postal delays) may extend delivery times.
1.2. Express Delivery + Insurance
For urgent orders, we offer an Express Delivery + Insurance option that ensures priority and secure shipment.
- Benefits of Express Shipping:
- Priority processing and shipment within 24 to 48 business hours.
- Ideal for last-minute gifts or urgent purchases.
- Included Insurance:
- Full coverage against loss, theft, or damage during transit.
- If something goes wrong, we’ll replace or refund your order at your choice.
- Cost & Availability:
- Service available for just €2.99.
- Available for deliveries to France, Belgium, Switzerland, and Luxembourg.
Choosing this option gives you complete peace of mind with fast and secure delivery.
1.3. Shipping Guarantee
If your order is not delivered within 30 business days after dispatch, you will receive a 100% refund.
2. General Conditions
2.1. Address Verification
We ship your products to the address provided when placing your order. To avoid delivery issues, please double-check all entered information before confirming your purchase.
2.2. Recipient Not Present
Please ensure that someone is present at the delivery address to receive the package.
2.3. Incorrect or Incomplete Address
Dubai-device is not responsible for packages shipped to an incorrect or incomplete address. In such cases, the package will be returned to the sender, and no further delivery attempts will be made.
Contact Us
If you have any questions or need help with delivery, feel free to contact our team through the channels available on our website or by email at info@jumbo-ae.shop.
By placing an order, you accept the terms and conditions established by Dubai-device.
Thank you for your trust and happy shopping! 😊